Policyholder Playbook

Welcome to the Policyholder Playbook – a collection of the best techniques used by the best policyholder advocates.

We post new plays from the Playbook every other Tuesday, providing the best arguments, the best techniques, the best practices, and the best ways of thinking about and framing an insurance-related dispute.

We hope you enjoy the Policyholder Playbook series. Please contact me with any questions regarding these posts. To receive future posts by email, please subscribe here.